We all have that person in our lives. That ONE who just knows how to get on your nerves and if they say one more think, you might lose it on them. Maybe it’s that person who just cut you off on the highway. Or the one who just is rude and nasty for no apparent reason. We’ve been there, but don’t you let that one nasty person dictate the rest of your day/week/month/year.
I found 3 AMAZING, random tips that will surely diffuse that negative situation and get you on your merry way.
1. To the Random, Infuriated Stranger: “Happy New Year!”
In our world of road rage and viral tirades, dealing with a jerk in public can be dangerous. So, proceed with caution—and where possible, kindness, too. Consider the technique used by a real-life relative of mine, when the man behind her in the drive-through-banking line felt that she was making her deposit too slowly. He laid on his horn, then proceeded to get out of his car, walk over and lean in toward her window, demanding to know, at a high volume, what in the bleep was taking her so long. Stunned, she answered, “Merry Christmas!” It was eight weeks past Christmas. The out-of-nowhere response confused him, shutting him up—and, as an added bonus, made her feel great, the way saying “Merry Christmas!” can. No fighting, no yelling, no stooping to his level. When he opened his mouth again, she added, “Happy New Year!”, then calmly completed her transaction while he, rudeness-neutralized, stormed back to his vehicle.
To Your Bitter Co-Worker: “Let’s do this over email.”
People tend to stick to the point on email—they want to do something for you or they want you to do something for them. Commentary on your new (very reasonably priced!) car or (slightly outdated!) hairstyle rarely comes up—and if it does, you can always click and drop the email directly in the trash.
To the Lady at the DMV: “I would like to apologize on behalf of the human race.”
You’re miserable from the Kafka-esque hours spent waiting in line to renew your license, and the flickering fluorescent bulb has installed a permanent twitch in your left eyeball. Imagine how it feels to be there: All. The. Time. You get to leave (eventually). She doesn’t. Acknowledge that, with a kind, “People must be so rude to you here. I am so sorry. In fact, I’d like to apologize for people everywhere.” Extra points if you can say it without bitterness, even after she’s handed you 12 more forms to fill out. It might not make her any nicer, but even just attempting empathy is scientifically proven to improve the moods of everyone involved
To the internet troll: Nothing at all.
You posted about…well anything, and one of your “friends” (who you don’t really know) decided to get spew their unsolicited opinions in a less-than-civil way. Unless you’re about to delete the comment or unfriend, don’t waste your time. Keep it movin’ girl.